Terms & Conditions
Pricing Guidelines
Terms
With approved Credit Application
Net 3O days, F.O.B. Spray-X | Technical Chemical Company, Cleburne, Texas
Freight Allowance
Spray-X will prepay full freight charges on orders of 5O cases or more to any domestic destination. All shipments and prices quoted herein are F.0.B point of origin. All orders for less than 50 cases, the freight charges will be added to invoices. Spray-X reserves the right to select the carrier when freight charges are being paid by Spray-X.
Additional Freight Service Charges
Spray-X reserves the right to invoice for any additional freight costs incurred during the shipping or delivery of your order. Examples of such services include, but are not limited to: Lift gate delivery, residential delivery, inside delivery, re-delivery and detention charges.
Freight Damage and Shortages
The freight industry generally requires the following actions in the event of freight damage and shortages. As the terms of sale are F.O.B. Spray-X , it is the customer's responsibility to note visible carton damage or shortages on the freight receipt. Shortages must be noted on bill of lading at time of delivery with true truck driver present. Send the signed delivery receipt, noting the damages or shortages, to the Spray-X, traffic department, which will file a written freight claim. Concealed damage must be reported in writing to Spray-X within 5 working days.
Each product is packaged 12 cans to a corrugated shipping carton.
Telephone / Verbal Purchase Order
Spray-X will only accept verbal orders on the following conditions: The customer must furnish a name or purchase order number. The customer accepts responsibility for all products supplied incorrectly. To minimize errors, Spray-X sales representative will read back the quantities, product numbers, descriptions, and shipping address to the person placing the verbal order. Spray-X accepts no responsibility for duplicate orders sent that are not clearly and obviously marked as "confirmation of phone order." All order cancellations must be in writing.
Returns
No merchandise will be accepted without a valid written authorization from Spray-X including a return authorization number. All returns must be received within forty-five (45) days from issuance of the return authorization number. On returned merchandise that was correctly supplied and has not yet been used, a 25% handling charge will be made to cover the cost of inspection and repackaging. ln addition to the restocking fee, if reconditioning is required, the net cost of such work will be deducted from credit issued. All returned merchandise must be shipped freight charges prepaid and packaged in a manner that prevents shipping damage. Product no longer manufactured in its same form may not be returned for any reason other than product warranty.
Product Warranty
Spray-X warrants its products against defects in material or workmanship for a period of one year from the date of original purchase. Spray-X will repair or replace (at its option) any merchandise or components found to be defective. Spray-X will not be responsible for any charge incurred without its prior approval, nor be liable for any incidental or consequential damages from breach of any express or implied warranty on its products. This warranty does not cover any damage due to accident, misuse, abuse, neglect, or product transportation.